Customer Service

Why can I only pay with PayPal via the website?

Selecting the PayPal option under Payment Method will allow you to pay with a PayPal account, a credit card or a bank account. We use PayPal to process all of these payment types.

Why can I not enter my zip code?

Put your cursor in the text box before where you would enter a zip code. Then, press the "Tab" button on your keyboard to move the cursor to a box for the zip code.

Out Motoring/MNIdoMore Customer Bill of Rights:

  To expect prompt, polite, courteous service.
  To be the top priority of the moment.
  To expect all salespeople to know about MINI Cooper merchandise.
  To complain about any shortcomings in merchandise, service or delivery.
  To compliment superior customer service and merchandise.
  To expect to stand behind its merchandise.
  To expect any adjustments in merchandise to be made in the most convenient manner.  
  100% guaranteed satisfaction. We will exchange any item or refund your money, without hassle or fuss.

The best way to reach us is by email at PLEASE INCLUDE YOUR PHONE NUMBER with any emails as quite a few get bounced back (especially AOL) when we reply due to strict spam filters on some email servers. We reply to EVERY email question or request. If you don't get a reply from us in 1-24 hours (if not sooner) during the normal work week your email has most likely been lost. Give us a call in that case.
We also have a Contact Form if you would like to use it
614-656-4315 Eastern Standard Time
M-Th 9-5 EST
Friday 9-1 EST
In Person/By Mail:

Out Motoring/MNIdoMore
10555 Kingston Pike
Knoxville Tennessee 37922